"Bridging the gap between design and transformation"


"Bridging the gap between design and transformation"

sellos eng

SilverStorm helps our customers to become SERVICE ORIENTATED. Companies looking to transform their business use SilverStorm to bridge the gap between the design of a Service and the correct delivery of the Service. Service orientated customers reduce costs, increase revenue, mitigate risk and increase customer satisfaction.

SilverStorm was founded in 2002 by experts in the provision of service management solutions. Since 2007 we have been working with global leader of enterprise cloud software, ServiceNow. Today SilverStorm is a ServiceNow Preferred Service Partner®, Authorized Training Parter® and Authorized Support Partner®.

We operate across 4 continents, delivering projects in 22 countries. Recognized as global leader in service management, our team provides visionary solutions aligned with industry best practices. Adopting a practical approach to Enterprise Service Management, we take our customers step by step through the phases of Strategy, Design and Transformation.

Chief Executive Officer and Founder
D. Hildbrand
Chief Visionary Officer

Lee sitch
Chief Business Development Officer
David McCourt
Chief Consulting Officer



"If you are searching for SilverStorm’s UNIQUE VALUE, look no further than it’s talent."

... Rian Butcher, CEO




 "If you are searching for SilverStorm’s UNIQUE VALUE, look no further than it’s talent."

... Rian Butcher, CEO



Our Company

SilverStorm is focused on inspiring our customer to become SERVICE ORIENTATED - guiding you from Service Strategy, through Service Design and into Service Transformation.


Do you want to work for a young and vibrant IT Consultancy company that brings award-winning and cutting-edge technology to the market? As a global leader in Enterprise Service Management Solutions, we’re looking for people with a passion for breakthrough ideas to help us stay ahead of the competition.


SilverStorm’s dynamism enables us to build industry-leading solutions that put us at the forefront of technological innovation. Supported by strong leadership and surrounded by smart, passionate team members, our employees find countless opportunities for professional and personal growth.


Our corporate values are important, and it shows in the quality of service we provide:

  • Excellence: We always try our best
  • Quality: We always go about our tasks with right approach
  • Collaboration: We are in this together
  • Customer Care: Your perception is our reality
  • Employee investment: Success is in our hands
  • Humility: We aren’t the most important piece of the puzzle
  • Innovation: We want to develop for the future


We recognize that diversity and inclusion are critical for our success; that an individual’s background, experience, and perspective lead to new ideas and insights enriching SilverStorm's performance and services. We encourage our employees to work together across cultures, countries, and languages and to welcome other points of view to promote a culture that is supportive, enabling, and inclusive.


Transformation Consultant

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Senior Deployment Consultant

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Junior Deployment Consultant

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Outbound Sales Development Representative

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We are committed to making a positive contribution to society. Through our Corporate Social Responsibility program, we are advancing knowledge and improving lives with investment in health, humanitarian and environmental projects. Ultimately, our goal is to bring positive change to our local community.


We believe real commitment starts with a solid foundation; SilverStorm achieves this by working directly with our local community. An example of this is our support for the Academy and Youth System belonging to one of the biggest and most successful rugby clubs in Spain, El Salvador.

Through a structured program of rugby, life skills training and mentoring, the SilverStorm Academy and Youth System acts as an entry point for tackling some of the greatest challenges facing young people today. It aims to help them address:

Improving performance: the ability to produce high-quality work, as well as a sufficient volume of work is the main competency that that future employers will be looking for. By training hard and practicing at every moment, our youngsters can improve their performance ‘quality and quantity’.

Understanding the factors: demonstrating what you are good at is paramount. Rugby is technically a difficult sport; the technical application in a game of what is learnt on the training ground demonstrates performance.

Interpersonal skills are key in the workplace and key in rugby: It’s easy to see that communication and teamwork are critical in a game.  You need to be able to let your teammate know where you are, what you want and what you are going to do. As a forward it’s all about teamwork, getting isolated or trying things on your own will only lead to a loss of possession. Communication in the work environment is just as important. Knowing when to ask for support, when to make a change and when to help others is a key skill to have. 

Funding from SilverStorm will allow the program to grow and expand further, reaching more communities and benefiting an increased number of youths. SilverStorm will add enhanced scope and depth to the program, drawing on facilities, resources and expertise through staff engagement. Ultimately increasing the participants’ opportunities to fulfill their true potential.



Sports, whether team-based or individual, are a great activity for children that provide a variety of benefits other than physical activity. Participation in sports can help build self-esteem and confidence, can motivate children to excel academically and can help build social skills. Participation also can teach children the benefits of goal-setting and practice.

SilverStorm's involvement with local Valladolid college volleyball teams, Colegio de Ave Maria and Colegio Lourdes, allows school children to benefit from the involvement in a physical activity, such as volleyball. Children often spend too much time watching television or playing video games. Playing volleyball provides an opportunity for exercise that can help keep kids in shape and healthy as well as allowing them to develop key social skills, whilst growing in confidence and self esteem.




SilverStorm HQ

P. de Zorrilla, 191 bis
47008 Valladolid

SilverStorm UK

71 Smithbrook Kilns
Surrey GU6 8JJ

SilverStorm USA

6505 W. Park Blvd,
Ste 306
Plano, TX 75093

SilverStorm LATAM

Avda. Miguel de Cervantes Saavedra S/N
Torre Antara I Polanco, Piso 5.
Colonia Granada, C.P. 11520.
Delegación Miguel Hidalgo
México D.F.