BRIDGING THE GAP
BRIDGING THE GAP
ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up day-to-day work life. ServiceNow helps the modern enterprises operate faster and be more scalable than ever before. As an enterprise cloud company, ServiceNow provides a service model that defines, structures and automates work flow, removing emails and spreadsheets from the process to streamline the delivery of services, and nearly everything can be delivered ‘as a service’ in ServiceNow. This is a system where people, across the enterprise, engage to get work done to rapidly create new services, deliver the services at record pace, and more importantly – manage the services.
Service management is a discipline for the entire enterprise. With roots in IT, the ServiceNow service management solutions address all the service domains of modern enterprises including human resources, facilities, and finance. IT started it for themselves, then went on to prove it is possible to apply service management to use cases outside of IT, and by doing so, successfully deliver a modern service experience.
The Open Group is a global consortium that enables the achievement of business objectives through IT standards. With more than 500 member organizations, The Open Group has a diverse membership that spans all sectors of the IT community — customers, systems and solutions suppliers, tool vendors, integrators and consultants, as well as academics and researchers - to:
- Capture, understand and address current and emerging requirements, and establish policies and share best practices
- Facilitate interoperability, develop consensus, and evolve and integrate specifications and open source technologies
- Offer a comprehensive set of services to enhance the operational efficiency of consortia
- Operate the industry’s premier certification service