SilverStorm Around the World

Support

Support

SilverStorm customer services build and maintain credible solutions that operate successfully as the ‘touch-paper’ of technology in the enterprise.

Zen Customer Service Management: The old way of the customer telling us what has gone wrong and what needs fixing does not help change the perception of a failing customer service management operation, in fact this normally only serves to compound preconceived ideas of a poor service. The new relationship must drive continual improvements, never stop at setting high standards and must, above all else, be measurable and accountable in the eyes of the business. Everyone directly or indirectly involved with the service needs to aspire to success.

SilverStorm customer service is focused on ‘real Customer Service Management’ with a commitment to continual improvement. Innovation for innovation sake gives zero return; our commitment is to increase productivity, increase satisfaction and manage costs. We leave the theory behind to concentrate on the real-life situation.

SilverStorm customer services build and maintain credible solutions that operate successfully as the ‘touch-paper’ of technology in the enterprise.

Zen Customer Service Management: The old way of the customer telling us what has gone wrong and what needs fixing does not help change the perception of a failing customer service management operation, in fact this normally only serves to compound preconceived ideas of a poor service. The new relationship must drive continual improvements, never stop at setting high standards and must, above all else, be measurable and accountable in the eyes of the business. Everyone directly or indirectly involved with the service needs to aspire to success.

SilverStorm customer service is focused on ‘real Customer Service Management’ with a commitment to continual improvement. Innovation for innovation sake gives zero return; our commitment is to increase productivity, increase satisfaction and manage costs. We leave the theory behind to concentrate on the real-life situation.