“Increase income, rise profits and protect the business: three challenges of the CIO”
Wednesday, 3 April 2019
During last Tuesday morning, the event “Increase income, rise profits and protect the business: three challenges of the CIO”, took place at AC Cuzco Hotel in Madrid, in collaboration with Nexthink. The event brought together arround twenty people representing companies from different sectors, they all attended to learn more about the tool that monitors the digital experience of employees (Nexthink).
Lee Sitch, Silverstorm VP of Sales, began at 9:30 am with some welcome words and, later, he passed the turn to Rian Butcher, CEO and Founder of the company, who gave a view of the Global economic situation, based on the results obtained by a survey conducted by Mckinsey & Company (McKinsey & Company: Economic Conditions Snapshot, March 2019: McKinsey Global Survey results, March 2019 | Survey), in this survey half of the respondents predict a gray future in terms of global economy. Another interesting fact ,gathered by the same survey, is that most of the interviewees believe that the greatest opportunity for companies is to focus on the changes towards new technologies. In turn, Rian pointed that technology is too focused on delivering business value and that there is a growth in the lack of visibility in the end-users computing activity which increases IT support costs and reduces productivity and employee satisfaction.
Event attendees at the AC Cuzco Hotel
David Hildbrand, Chief Visionary Officer of SilverStorm, together with Raúl Flores, Solution Consultant, explained in detail some of the features offered by the Nexthink tool. In addition, they made demos of the tool to facilitate the explanation, where they could prove how Nexthink solves IT problems proactively, preventing employees from losing an average of 22 minutes a day trying to solve problems related to IT, which translates into large benefits for the business.
Nexthink provides digital experience management for the enterprise. Leading global companies know that satisfied employees generate more satisfied customers. With Nexthink, organizations can deliver consumer-grade experiences to their employees to increase satisfaction and productivity. Nexthink combines data collection, monitoring, analysis, remediation, intelligence and communication, to engage with employees and gather the right context for continuous optimization. Nexthink is privately held with headquarters in Lausanne, Switzerland, and U.S. headquarters in Boston, Mass. Learn more at nexthink.com.
SilverStorm advises large successful corporations on their use of technology to keep ahead of their competition. SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed.
SilverStorm ‘bridges the gap’ between a customer’s existing state and their desired state. Our unique The SilverStorm Digital Transformation Strategy™ provides VISION, EXPERIENCE and DIRECTION for companies looking to increase profit, customer satisfaction and productivity.
SilverStorm leverages leading disruptive technologies to enhance a customer’s transformation strategy. SilverStorm is a ServiceNow Gold Services Partner and a Zenoss and Nexthink Technology Partner.
SilverStorm operates across 4 continents, being recognized as one of the global leaders for service orientation. SilverStorm is a privately-owned company headquartered in Spain, with offices in the USA, Mexico and the UK.
For more information about SilverStorm visit www.silver-storm.com