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HUMAN RESOURCES

Provide Employees Quick and Easy Access to the HR Services They Need While Making HR More Efficient

With ServiceNow you can give the workforce the consumer-grade service experience they expect, making it easy for employees to be employees by providing fast, personalized, and ever improving levels of service, even for workflows that span beyond HR. The productivity and satisfaction of employees will rise along with HR’s reputation.

Make It Easier for Employees to Be Employees

Increase productivity, engagement, and satisfaction by providing service that is aligned with the current consumer experiences.

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Increase HR Efficiency

Automated case management incorporated in knowledge portals increase the efficiency of service agents and support to more employees.

Improve Services

Dashboards give visibility into the volume and types of service requests and provide reports which assist HR in making more accurate resource decisions and proactively improve services.

Improve Services

Dashboards give visibility into the volume and types of service requests and provide reports which assist HR in making more accurate resource decisions and proactively improve services.

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Automate Workflows That Span Beyond HR

Processes, like onboarding, that involve multiple departments are routed to the right people for action, creating a seamless service experience.

How to Consumerise the Employee Service Experience

 

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