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IT SERVICE MANAGEMENT

Deliver a Single Cloud-Based IT Service Management Platform

Gain control with complete IT service visibility, no infrastructure required. Your new service desk can be up and running fast with built in ITIL best practices and guided setup. An easy to use service portal makes it painless for end users to submit and track requests without making a call. Prioritize and assign work with drag and drop Visual Task Boards. Take control of difficult legacy processes and tools with ServiceNow.

Get Up and Running Quickly

A guided setup with embedded help gives an easy-to-standardise service delivery and automation of manual and repetitive setup tasks.

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Assign Work Fast

Simplify the way teams work together with automated routing, drag and drop assignments, and integrated collaboration.

Simplify Service Delivery

An easily configured portal gives users a consumer like experience when requesting and tracking services.

Simplify Service Delivery

An easily configured portal gives users a consumer like experience when requesting and tracking services.

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Gain Control with Full Service Visibility

Consistent and actionable information for service demand, service level compliance, and other key performance indicators provided with easy to use.

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Gain Control with Full Service Visibility

Consistent and actionable information for service demand, service level compliance, and other key performance indicators provided with easy to use.

Focus on High-Value Projects, Not ITSM Infrastructure

Accessible as a service on any device and built for the cloud with automatic updates so the latest capabilities are available without administrative overhead.

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