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Improve quality of IT services for ends user

Win the favor of your employees by helping them win back the 22 minutes a day they lose on IT issues. Nexthink helps proactively prevent the creation of incidents and reduces the MTTR for open incidents while providing deep insight into the end-user experience.

Reduce incidents with self-healing and self help

Help end users solve issues independently

Diagnose and resolve issues automatically

Understand the impact of changes to avoid potential issues

Proactively solve problems before they occur


Shorten incident time to resolution


Embed 1-click issue resolution within support checklists

Identify the cause of a problem more quickly

Escalate the issue directly to the right team

Get advanced diagnostic data for common applications such as Skype for Business

Improve end-user experience for business applications

Quickly flag failures and outages with unrivalled end-to-end visibility

Get ahead of the game by identifying issues before end-user notification

Obtain end-user feedback for continuous service improvement


Mesure and improve end-user IT satisfaction


Continuously monitor employee satisfaction through targeted questions to end users

Get instantly alerted about dips in employee satisfaction

Identify key actions to take to improve overall satisfaction

Want to know how Nexthink will benefit you?
Want to see Nexthink live?

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