IT OPERATION MANAGEMENT
Proactively Identify Service Issues, Pinpoint Disruptions, and Automate Remediation
ServiceNow eliminates business service outages that negatively impact customers, employees and partners – resulting in financial losses and damage to the company’s reputation. Through a service aware approach, the ingestion of operational information, and enabling IT to proactively address issues and quickly respond to incidents, service outages can become a thing of the past.
Proactively Identify Issues
Through your dashboard you can know the status of critical business services. IT will be the first to know before problems arise.
Pinpoint Disruptions
Quickly identify the business services experiencing problems. Review the infrastructure and operational data to determine root cause and the best approach to resolution.
Pinpoint Disruptions
Quickly identify the business services experiencing problems. Review the infrastructure and operational data to determine root cause and the best approach to resolution.
Automate Remediation
Decrease time to resolution by seamlessly connecting information, processes, and people. Automatically remediate issues and initiate the incident process, gain approvals as needed, understand the impact of change, and continually communicate with all stakeholders through resolution on a single platform.
Automate Remediation
Decrease time to resolution by seamlessly connecting information, processes, and people. Automatically remediate issues and initiate the incident process, gain approvals as needed, understand the impact of change, and continually communicate with all stakeholders through resolution on a single platform.
How to Eliminate Service Outages
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